Created: 05/15/2012
Follow these instructions to change your password in the Customer Portal.
Note: Users must be setup with a login (usually their email address) and a password by Horizon before they can log in to change the password. Please call 814-535-7810 if you have not been setup or have forgotten your login information.
There are three ways to access the Portal:
1. In Horizon Modules that are version 16, go to Home>>Customer Portal
2. From the internet browser, enter www.horizon-is.com/portal
3. Click on the above link
Horizon Web Portal Login
Enter your Email or Login information
Enter your Password
Press Submit
When login information is accepted, the Horizon Customer Support Center opens.
Press the Customer Info button at the top
The Company section shows your company's address and phone number
The Contact section shows your name, phone number and email information
Click your name in the Contact section
Contact Info, For Customers and Login Info areas are displayed on this page
Click the Change Password button at the bottom of the page
The change password page will open
Enter your Old Password
Enter your New Password which must be at least 5 characters long
Enter your new password again to Verify the Password
Click the Submit button to finish