How To Change Head of Household

NAVIGATION: ACTIVITIES menu > Tenant Master

  1. Enter the tenant's Last Name and pick the tenant from the list or select the tenant using the Tenant Number or Last Name browse option.
  2. Click on the HOUSEHOLD tab.
  3. Click the ADD/UPDATE MEMBER button.
  4. In the MEMBER # field, select the current head of household.
  5. Remove the existing head of household. Change the Relation to Head if Member 01 is still in the household. If Member 01 is leaving the Household, change the Status to Inactive . Note the social security number. Save the changes
  6. Click on the browse button beside Member # and select the new head of household.
  7. Change the Relation to Head to Head.
  8. Click the Demographics tab.
  9. Enter the previous head's social security number in Prior Head Soc-Sec # field.
  10. Click APPLY.
  11. The next step is to update the tenant file. QUICK LINKS menu > Tools > Renumber/Update Tenant File
  12. From the main Tenant Master screen, change the Last and First Name to the new Head of Household's information.
  13. Click SAVE.

8/2021


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