System administrators can reset staff passwords if the user lost or forgot their password to log into the system.

NAVIGATION: SYSTEM menu > Admin Tools > User Setup

  1. In the USER NAME field, use the BROWSE button to select the user.
  2. Click on the employee name and then click OK.
  3. The User Name and Full Name fields will populate.
  4. In the PARAMETERS section, click the RESET PASSWORD button.
  5. In the NEW PASSWORD field, type what you want the new password to be changed to. Passwords must be at least eight (8) characters and contain at least one (1) of the following:
    1. Lowercase letter
    2. Uppercase letter
    3. Number
    4. Special character @ # $ % ^ & * !
  6. In the REENTER NEW PASSWORD field, type the new password again to confirm.
  7. Click the CHANGE PASSWORD button.
  8. The next time the user logs into the system, they need to use the new password.
  9. The user should change their passwrod after they log in.  Review Change Your Password.

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NEED MORE HELP?  Submit a ticket to the Help Desk or call (814) 535-7810 or (800) 889-3388