Reverse a Posted Client Expense

Expense transactions that have not been posted may be deleted.  If an expense was posted, enter a negative expense to reverse the original transaction.

NAVIGATION: ACTIVITIES menu > Expense Processing > Expense Entry

Delete an Entry that is Not Posted

  1. In the Batch Id field, open the browse by pressing the magnifying glass.
  2. Select an un-posted transaction.
  3. Click DELETE at the top of the screen.
  4. Click YES on the prompt to delete the record.  

Reverse a Posted Expense

Once an expense has been posted, it cannot be changed or deleted.  If an expense was posted, enter a negative expense to reverse the original transaction.  

  1. Follow the steps to Expenses - Enter Expenses
  2. In the amount field, enter the negative amount you want to remove from the client.
  3. Be sure to use the same date as the original transaction.

 If your site is setup at an ENTERPRISE level (you see the Check Processing menu), to reverse a posted expense follow these directions: Expenses - Cancel an Unpaid Expense

11/2023

NEED MORE HELP?  Submit a ticket to the Help Desk or call (814) 535-7810 or (800) 889-3388