How To Move In a Tenant

Step 1: Select the Tenant

The Tenant Move In Process can be started from either the Waiting List program or Tenant Management.

From the Waiting List Program

NAVIGATION: Processes menu > Applicant to Tenant Wizard - Tenant Management

or

From Tenant Management

NAVIGATION: PROCESSES menu > Applicant to Tenant Wizard

  1. Press NEXT
  2. Select the Application For.   
    1. User can click on the Prompt Box (box with dots).  
    2. This will give the user available options.  
    3. Make selection by Double Clicking on the correct option.
  3. Enter or select the Tracking Number or Last Name.
  4. User should now see the Applicant that is Moving In.
  5. Check the Waiting List that this Applicant will be Housed from.
  6. Press NEXT

Step 2: Unit Information

  1. Select the Area the tenant is moving into
  2. Select the Community the tenant is moving into
  3. Enter or select the Unit the tenant is moving into
  4. The Tenant Suffix will be assigned by the system
  5. If this is the correct unit and tenant number, press NEXT

Step 3: Move-In Information

  1. Enter or select the Move in Date and press TAB
  2. Depending upon Tenant Accounting Link information in the Waiting List Settings program the following fields may or may not be available:
    1. Enter or select the Transaction Date, if applicable
    2. Enter Security Deposit Required, if applicable
    3. Enter Security Deposit Paid, if applicable
    4. Enter Pet Security Deposit Required and Paid, if applicable
    5. Enter any other Required and Paid information that is listed, if applicable
    6. The system may calculate the Admission Rent Charge if the field is available, review for accuracy.  Edit if necessary
    7. Enter the Admission Rent Payment, if applicable
    8. Enter the Check Number, if applicable
    9. Press the PRINT RECEIPT button to print a receipt for the applicant, if available
  3. Press NEXT
  4. Press FINISH

Step 4: Check Applicant Status

In the Waiting List module:

  1. Depending on how your program is setup your applicant may still be in with the active applicants or they may be in the inactive applicants
  2. In either the Applicant (Active) or the Inactive Applicants:
  3. Select Application For
  4. Enter Tracking Number and press TAB.  
  5. Make sure the appropriate waiting list is marked housed or that your applicant's status is Housed.

In the Tenant Management Module:

  1. Tenants (Active)
  2. Located under Maintain; Tenants (Active)
  3. Enter Tenant Number or Last Name and select the tenant
  4. If the file is in "read only" mode, go to Quick Link menu > Unlock Tenant File.  Select a Tracking Code and/or enter a modified description and press SAVE.
  5. Check the Moving In Box
  6. Verify the Status as Active, the Action as New Admission, and the Effective Date as the date of Move In.
  7. Press the CONTRACTS Tab.  Enter all applicable Information especially Lease Information and Next Re-Exam Date.
  8. Go through the rest of the tabs and review all information
  9. When finished reviewing the information, return to the Main Tab and press the arrow beside the SAVE Icon and do a Save Without Clearing

Step 5: Household Composition

NAVIGATION: Quick Link menu > Household Composition

  1. If user needs to Edit an existing Member, double click their name
  2.  If user needs to add a member - see How to Add a Household Member
  3. Verify all information about each Member including Income, Assets, and Deductions

Step 6: Income Information; Asset Information or Deduction Information

  1. Edit an Existing Income, Asset, or Deduction, double click on that Line
  2. To Add an Income, Asset, or Deduction, press Quick Link and make selection
  3. Once all Information is verified, Save and return to Tenant Master

Step 7: Rent Calculation

NAVIGATION: Quick Link menu > Rent Calculation

  1. Make sure Date matches Effective Date on front screen
  2. Press Auto Calculation one time
  3. Verify all information on Main Screen
  4. Verify TTP
  5. Press Rent Calculation Tab
  6. Enter Utility Allowance and press TAB
  7. Verify Contract Rent
  8. SAVE and CLOSE the view

Step 8: Auto Bill

NAVIGATION: Quick Link menu > Auto Bills

  1. Verify the Monthly Rent and other charges
  2. Close the Screen

Step 9: Create 50058

NAVIGATION: Quick Link menu > Create 50058 Record

  1. If you get any errors - fix and create the 50058 again
  2. When a 50058 has been created with no validation errors, press YES to print out the 50058.  
  3. If the tenant's file was in edit mode, it will automatically be returned to read only status after the 50058 has been created.

Step 10: Cash Receipts Processing

Depending upon Tenant Accounting Link information in the Waiting List Settings program and information entered in the Move-In Wizard, Cash Receipts may need entered or posted.

How to Process Cash Receipts

Step 11: Adjustment Processing

Depending upon Tenant Accounting Link information in the Waiting List Settings program and information entered in the Move-In Wizard, Adjustments may need entered or posted.

How to Enter an Adjustment

2/2022

NEED MORE HELP?  Submit a ticket to the Help Desk or call (814) 535-7810 or (800) 889-3388