How To Refund a Pet Security Deposit

This how to deals with refunding a Pet Security Deposit to a tenant that is not moving out. To process a pet deposit refund requires the entry of two adjustments.  It is recommended that users tab to the next fields during entry.

NAVIGATION: ACCOUNTING menu > Adjustments > Adjustment Entry

First Adjustment Entry

  1. Check the Retain Tenant Information box
  2. Select the tenant using the Tenant Number or Last Name fields
    1. Tenant Number - enter the entire number and tab or enter a portion of the number and browse
    2. Last Name - enter the last name and select the tenant from the listed choices
  3. Enter or select a Transaction Date that is within your current accounting period (usually the current month, unless you have not closed)
  4. Enter or select your Pet Security Deposit to A/R Transaction Code, usually 14-01 and press TAB
    1. Tab to accept the Modified Description or enter one of your own choosing.
  5. Enter a Reference memo if applicable or leave blank and tab.
  6. The Due Date will auto-fill.  This date may be changed.
  7. Enter the amount to be refunded in Transaction Amount and tab. 
    1. This number should not be a negative number.
  8. Press Yes to save or press the Save icon if you did not tab
  9. The Adjustment screen will clear except for the Tenant information and Transaction Date.  
  10. When this transaction is posted, the Required and Held amounts for the Pet Security Deposit will be removed and a credit will be applied to the tenant's account.  The Required and Held information is located on the Accounting tab in the Tenant Master.

Second Adjustment Entry

  1. Select the Tenant
  2. The Transaction Date should be selected, if not, Enter or select the Transaction Date within your accounting period (usually the current month, unless you have not closed)
  3. Enter or select your Refund to Tenant Transaction Code, usually 07-00 and tab
  4. Tab to accept the Modified Description or enter one of your own choosing.
  5. Enter a Reference memo if applicable or leave blank and tab.
  6. The Due Date will auto-fill.  This date may be changed.
  7. Enter the amount to be refunded in Transaction Amount and tab. 
    1. This number should not be a negative number.
  8. Press Yes to save or press the Save icon if you did not tab
  9. Close the Adjustment Entry screen
  10. When this transaction is posted, a charge will be applied to the tenant's account for  the Pet Security Deposit and a refund voucher to the tenant will be created in Financial AP Entry if setup to interface in Tenant Accounting Settings.

Post Adjustment

See Process a Tenant Adjustment for steps on reviewing Adjustment Edit List and Post Adjustments.

7/2023

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