Renumber/Update Tenant

This process may be run at any time when a suspected problem has occurred in a tenant's file.

NAVIGATION: ACTIVITIES menu > Tenant Master

  1. Select the tenant by entering their Tenant Number or Last Name
  2. Tenant Number: select a tenant using their Tenant Number or leave this field blank and select a tenant using their last name.
  3. Last Name: select a tenant using their Last Name or use the Tenant Number field.
    1. First Name: When a valid tenant has been selected, their First Name will be displayed.
    2. Middle Initial: When a valid tenant has been selected, their Middle Initial or name will be displayed.
  4. If the file is in "read only" mode go to Quick Link > Unlock Tenant File.  Select a Tracking Code and/or enter a modified description and click SAVE

Renumber/Update Tenant File

  1. Go to Quick Links > Tools > Renumber/Update Tenant File
  2. When you click the Renumber/Update Tenant File link, the process will start.
  3. While the process is running, a FIX TENANT prompt will appear.
  4. When the process is complete, the FIX TENANT prompt will disappear.

8/2023

NEED MORE HELP?  Submit a ticket to the Help Desk or call (814) 535-7810 or (800) 889-3388