View Tenant Work Orders

This view will display work orders entered in the Horizon Maintenance Management Module.

NAVIGATION: ACTIVITIES menu > Tenant Master

  1. Tenant Number: select a tenant using their Tenant Number or leave this field blank and select a tenant using their last name.
  2. Last Name: select a tenant using their Last Name or use the Tenant Number field.
    1. First Name: When a valid tenant has been selected, their First Name will be displayed.
    2. Middle Initial: When a valid tenant has been selected, their Middle Initial or name will be displayed.
  3. Go to Quick Links > Views > Work Orders
  4. The Work Order Location Inquiry dialog box will appear.
  5. List After: enter or select a date
  6. Type: select how to sort the list
    1. Site
    2. Tenant
  7. The screen will update with the work orders for the site selected
    1. Work Order #
    2. Requested
    3. Completed
    4. Description
  8. Work orders that have been entered for the tenant will be displayed in the window.  
  9. Click on one of the displayed work orders to access details about the selected Work Order.
  10. If the work order has been completed or voided the Work Order Viewer will open to allow the details of the work order to be viewed.
  11. If the work order is open the Work Order Entry program will open with the details of the work order.  The work order may be edited.
  12. A completed/closed work order can be reopened.  An info box will ask if you want the tenant account to be affected.  Click Yes or No. the work order will reopen and may be viewed in the Work Order Entry program.
  13. A voided work order cannot be reopened.
  14. You may Print a Completed Work Order Report
  15. Preview or print the report (see Report Preview, Print and Save Options).

8/2023

NEED MORE HELP?  Submit a ticket to the Help Desk or call (814) 535-7810 or (800) 889-3388