Fix Incorrect Checks During Check Processing

When processing checks following Process Payroll, you may have issues with incorrect check numbers, printer jams, etc. This help file reviews the various ways to fix incorrect checks during check processing.

What's the Difference Between Clear or Void?

The difference between these two options is whether you can use the physical check or not. Is the physical check and number still good to print?

1. CLEAR: If the check number is still good and can be printed on, then the CLEAR option should be used.  
   1. Blank check stock* can always use the Clear option.
2. VOID: If you have preprinted check stock* and the check gets jammed in the printer, this check number is destroyed and the reprint process will need a new check number.

You may need to clear some checks and void others for the same check run.  It is recommended that you first Clear and reprint checks; then Void and reprint.

Clear

1. Place a check in the box for any checks that did not print correctly
2. Press CLEAR.  The selected checks will be marked as "Set to Print"
3. Press the Back button to return to the Check Printing view
4. Verify or enter the Starting Check # this printing will start at
5. Enter a Signature Password, if required
6. Verify the printer or select a correct printer if the checks were sent to the wrong one.
7. Press PRINT CHECKS
8. Once the checks have been printed, press Next to move to the Check Verification view.
9. Clear or Void any additional checks

Void

1. Place a check in the box for any checks that did not print correctly and need voided
2. Press VOID.  The selected checks will be duplicated in the list.  
   1. One check will retain the check # and be marked as VOID.  
   2. When posted these check numbers will be entered in the check box as voided for $0.00.
   3. The second copy will have check # 0 and will be marked as "Set to Print"
3. Press BACK to return to the Check Printing view
4. Verify or enter the Starting Check # this printing will start at
5. Enter a Signature Password, if required
6. Verify the printer or select a correct printer if the checks were sent to the wrong one.
7. Press PRINT CHECKS
8. Once all checks have printed correctly, press NEXT to move on to the next step.

A Check printed that should not have

If a voucher was selected for payment that should not have been paid, you may void the check before completing the check processing.

1. Place a check mark in the box in front of the check #
2. Press VOID
3. Press NEXT to continue with processing and posting.  Do not go back and print the check.  
4. The printed check will be listed as Void in the check book.  
5. Any vouchers that are listed as "Set to Print" when posted will remain as an Open AP voucher and will not be included in the Check Register or Posting.  
6. Use the Voucher Selection Grid to unselect the voucher for payment after posting

*Definitions

1. Preprinted Check Stock - Checks that are preprinted with company information, routing numbers and check numbers.
2. Blank Check Stock - Checks that do not have company information, routing numbers or check numbers already printed.  This information will be printed by the program when the check is printed.