How To Fix 500 - Internal server error
There may be times when you are logging in, viewing information, or running a process that you receive an error with the details:
500 - Internal server error
The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected response that prevented it from fulfilling the request.
To resolve the problem:
- Reload the web page/try a different browser
- Clear the cache in your internet browser (Chrome directions)
- Delete your browser cookies
- Restart your computer
For directions, simply do a search for the internet browser you are using.
If none of these steps work, contact the Horizon Help Desk.
10/2021