Revised: 08/22/2017

Applicants Master

Go to Activities>>Applicant Master

This program is used to enter and maintain Applicant records, perform rent calculations, create and print 50058 forms, assign waiting lists to applicants, and other applicant functions.

See Also:

Quick Links>>>

The following programs are available under Quick Links:

To see help file information on programs available under the Household Composition Quick Link menu click here.

Header

Application For

Select an Application For.  

The Application For is assigned based on the program the applicant is applying for.  For example, an application for Public Housing or Section 8.  The Application For option must be chosen when entering a new applicant or searching for an existing applicant.  See Application For Master for more information.  

Note:  Some Housing Authorities may only use one Application For code for all applicants.

The Application For may be set to a default in Waiting List Settings.

Tracking Number

A unique tracking number is assigned to every applicant in the Waiting List.  

Program Information

Information regarding the Applicant's files may be displayed in this area.

New Applicant

When entering a new applicant, the number may be auto-assigned by the computer or manually assigned by a user, dependent upon the Last Tracking Number setup in the Application For Master.  If your system is setup to allow manual entry of tracking numbers, enter a unique tracking number for a new applicant.  Otherwise allow the system to assign the tracking number.

1. Auto-assigned = Press the tab key to skip to the next text box.  A number will fill in based on the last tracking number used

2. Manually assigned = Click in the text box to activate and type in the appropriate number.  

Existing Applicant

For an existing applicant, enter or select the tracking number.  If you do not know the tracking number you may use the Last Name field to locate the applicant.

If "Enhanced Edit Mode" is checked in Waiting List Settings, then the applicant file will open in "Read Only" mode.  When unlocked, the file will display "Edit Mode" in the header.

"Read Only" mode

"Edit Mode"

Last Name

For a new applicant, enter their last name in this field.  

For an existing applicant, this field may be used to locate an applicant by entering or selecting the last name.  The information in this field may be edited.

If an existing applicant has been selected, their last name will appear in this field.

NOTE:  If the head of household's name changes, the name must be changed in this field as well as in Household Composition.

First

For a new applicant enter their first name in this field.  

For an existing applicant the first name will be displayed in this field.  The name may be edited.

NOTE:  If the head of household changes, the name must be changed in this field as well as in Household Composition.

Mid

For a new applicant, enter their middle name in this field.  

For an existing applicant the middle name or initial will be displayed in this field if it has been previously entered. The middle name may be edited.

NOTE:  If the head of household's name changes, the name must be changed here as well as in Household Composition.

Family

This area is updated by the system after information has been entered for the applicant.

For an existing applicant, this area displays the following information:

Gross

The families gross income is displayed in this field.  This information is pulled from income information entered for the family.

Income Limit Information (not titled in the program)

Displays one of the following, based upon where the families gross income falls within the income limits setup in the software.

TTP

Stands for the Total Tenant Payment and is the portion of the total unit rent that will be paid by the applicant.  The TTP will automatically fill in when the applicant’s income information is recorded in the Household Composition Screen and a Rent Calculation is performed.

The TTP is determined by the greater amount of one of the following:

30% of the monthly adjusted income, 10% of monthly gross income, welfare rent, or $25 of the minimum rent.

Tax Credit Income Percentage

Displays the tax credit income percentage for applicants on a tax credit waiting list.

Note:  The Waiting List and County Code must be setup/linked for the percentage to be displayed.  

Applicant Master tabs

The Applicant Master Screen is separated into thirteen tabs which can be accessed by clicking on the tab pages.

Main

Original Information

Status

This is the current status of the applicant in terms of being Active on the Waiting List, Housed to one of the selected housing options, Inactive on the Waiting List, Ineligible to be placed on a Waiting List, or Withdrawn from the Waiting List.  

Select one of the following:

Date

This is the date the applicant was placed on the Waiting list.

When entering a new applicant, the date will default to the current date which may be changed when applicable.

For an existing applicant, the date of the original application will be displayed.  The date displayed may be changed if needed.

Time

This information should reflect the time the applicant was entered onto the waiting list.

When entering a new applicant, the time will default to the current time but may be edited.

For an existing applicant, the time of the original application will be displayed.  The time may be changed.

Contacted

Users may enter the date the applicant was Contacted.

Preliminary

Check this box to indicate that Household Composition information will not be entered for the applicant at this time.  

When checked, the Family Size and Dependents fields will open to allow entry of the information. Rent calculation is not pulled from the income / asset/ deduction information, instead the rent calculation figures need to be added manually in the rent calculation program.

Family Size

Family size is adjusted for each household member that is entered in Household Composition and made active or inactive.  (field may not be updated until a save is preformed and file is reopened)  Family size may be entered manually when the Preliminary box is checked.

Dependants

Displays the number of dependants in the Family.

This field is updated by the program for each dependant household member entered and made active/inactive in Household Composition (field may not be updated until a save is preformed and file is reopened).  When the Preliminary field is checked this field will be available for manual entry.

Bedrooms

Enter the number of bedrooms requested by the applicant.

Add to Lists

Click the Add to Lists button to begin the process of adding the applicant to one or several waiting lists for the desired bedroom size.  Once the appropriate waiting lists have been selected and the "Add" button has been clicked, the selected waiting lists will appear in the grid at the bottom of the Applicant Master Screen.  The cancel button may be used to close the window without adding the applicant to a waiting list.

See:  Add Applicant to Waiting List(s) for more information

CW

View, enter or select a Caseworker for the Applicant

Household Composition Grid/Window

This window is in the middle of the Applicant Master Screen and displays information for the head of household and other members of the household that have been entered in the Household Composition program.  It shows the Member Number, member’s Status, Name, Relation to the head, Sex, Age, Date of Birth, and Social Security number.  Scroll bars to the right and at the bottom enable viewing of all information.  Click here for information on Household Composition.

Double clicking on any of the members listed in this screen will open the Applicant Household Composition program.  In Applicant Household Composition member information may be edited and new members added.

If no members are displayed in the grid the Household Composition program must be accessed through the Applicant Master>>Quick Link menu.

Note

Enter a brief note regarding the applicant.  The note field is an available variable that may be added to merge templates for forms and letters.

Waiting List Information Grid

The grid displays the waiting list(s) the applicant has been added to. Although information may be updated within the grid, it is preferable to do so through Add an Action Item on the Actions tab.  Lists may be deleted from the grid by highlighting one of the waiting list's fields in the grid and clicking the Delete button in the menu across the top of the view.  The information box should read "Delete this Line?  Yes or No.  If it reads "delete this record" do not click Yes.

Waiting Lists are added with the Add to Lists button directly above the grid.

Pos

Displays the applicant's numeric position on the waiting list(s).  A zero is displayed if the "Calculate Waiting List Positions" program has not been run since the applicant was entered.

PT

Displays preference tracking information for the waiting list.

List>>

Displays the waiting list code(s) the applicant is on.  The button in the header will open a browse of available waiting list(s).

Description

Displays the description for the displayed waiting list code.

Rank

Displays the applicant's preference for each waiting list.  Click on the word Rank (header) to activate a drop down arrow and select an appropriate ranking from the list of the following:

Status

Can be setup in Waiting List Settings to default to Pending when lists are added to the grid.  Click on the field to activate the drop down arrow and select a status for the list from the following options:

Note:  If a list is not Active/Eligible it will not be available when transferring an applicant and will not show on some lists/reports.

BR

Displays the bedroom size.  Each waiting list in the grid may have different bedroom sizes selected.

Date

Displays the Effective Date.  When an effective date is changed in the grid, a confirmation box will be displayed asking the user to confirm Yes or No for the change.

Time

Displays the original application time entered on the main applicant view.

CStatus

May be setup in Waiting List Settings to default to Verification Pending.

Dependant upon how the program is setup, this field may be updated when an Action is entered.  Clicking in the field activates the ability to view and/or select from the following list:

Status Date

Enter or select a date for the Cstatus if applicable.  When the CStatus is Issued (Voucher), the date will be used as the effective date on a type 10 "Issuance of Voucher (VO only)" 50058.  

Voucher

If a voucher has been assigned to a Section 8 applicant, it will be displayed in this field.  A voucher number may be selected for the line by clicking on the header which will open the voucher browser.  Select a project and a voucher number and click OK.

One of the following informational banners will be displayed when an applicant has been issued a voucher.

Class

Displays the applicable class for the waiting list(s).  Clicking on the button activates a drop down menu showing all classes available.

Class Description

Displays the description for the selected class.

App Number

Displays the applicant's tracking number.

Comment

Displays or allows entry of comments.

Voucher Informational Display

When a Section 8 waiting list has a CStatus of Issued (Voucher) and has not yet expired, a flag/banner will be displayed at the bottom of the Applicant Master in yellow showing the date the voucher will expire:

When a Section 8 waiting list has a CStatus of Issued (Voucher) and the Voucher issued date is over the expiration or extension period setup in Waiting List Settings a flag/banner will be displayed at the bottom of the Applicant Master as shown below:

Expanded List View

Press the Expanded List View button to open the Waiting List Viewer.  This program shows a greater amount of information than is available on the Main tab.

Address

Enter or edit the applicant's current address information and mailing information if different than their current address on this page.

Applicant Address

Displays or allows entry of the applicant's current address in the address, city, state, zip code and phone number fields.

Fields for entering address information:

If there is no second phone, these fields may be left blank.

How Long

Displays or allows entry of the amount of time the applicant lived at the current address.

Rent

Displays or allows entry/editing of the applicant's current rent.

Bedrooms

Displays or allows entry of the number of bedrooms the applicant has at their current address.

Mailing Address - If different than Current Address

Displays or allows entry of a mailing address for the applicant in the appropriate fields.  If the applicant receives mail at the current address that is already entered, leave these fields blank.

The mailing address will be updated to the unit address when an applicant is transferred to Tenant Management or Section 8.

Enter the following mailing address information if applicable:

Landlord

Landlord Information

Displays or allows entry of the applicant's current landlord name, address, city, state, zip code and phone number.

The following fields are available for Landlord information:

General

Displays and allows entry of additional information on the applicant and the household that will print on the 50058 HUD form under Section 4 Background at Admission.

Admission Codes

No weighted preferences with regards to waiting list position. Check an admission code; if none apply, leave the boxes unchecked.  The admissions codes are as follows:

Preference Control

Preference Controls are setup and maintained by users in Maintain>>Waiting List Tables>>Application For Master.  If no preferences have been setup, this area of the program will be blank.  Up to 12 preferences may be displayed.

Checkmark preferences shown that apply to the applicant.

Application Information

Displacement

Used if household is seeking housing due to an unforeseen circumstance at their current unit.  One of the following may be chosen from the drop down box or the field can be left as Undefined.

Select one of the following:

First Applied

Displays or allows entry of the date the applicant previously applied for placement on the waiting list.

County Code

Displays or allows selection of the appropriate county from the drop down menu.  If no County Codes are listed you may leave this field blank.

County Codes are setup and maintained by the user in the County Master program.

Citizenship

Pertains to the citizenship status of the household.  Found on the 50058 under Family Subsidy Status Codes on Section 3 Household.

If a default code has been setup in the settings file, it will be displayed here.  If no code is displayed or if the code shown is not appropriate, select one of the following from the drop down menu:

Date

The date the family originally qualified for the continuation of full assistance.  Only applies to continuation of full assistance households.  Leave the date blank if the applicant does not have "Continuation of full Assistance" selected.

Accessibility

Accessibility

Check Requested Accessibility, if applicable.

Available Reasons (should only be checked if Requested Accessibility has been checked):

Previous Address

Previous Address

Displays or allows entry of the following previous address information:

How Long

Displays or allows entry of how long the applicant lived at the previous address.

Bedroom Size

Displays or allows entry of the number of bedrooms for the previous address.

Previous Rent

Displays or allows entry of the amount of rent paid at the previous address.

Previous Landlord

Displays or allows entry of the following information regarding the applicant's previous address:

Previous HA

Has Applicant ever lived in public housing before?

Place a check in the box if the applicant reports that he/she has participated in a public housing program in the past.

Previous Housing Authority Information

If the "Has applicant ever lived in public housing before" has been checked, fill in the following information:

How Long

Enter how long the applicant participated in the previous housing authority program.

References

References

Displays or allows entry of the following information for up to 3 references the applicant has provided:

Emergency

Emergency Contact Information

Displays or allows entry of the following emergency contact information:

Other Contacts

Displays or allows entry of the following information:

Pets/Veh

Pets

Place a check mark in the box if the applicant has pets.

Pet Information

Enter information regarding the applicant's pet in the text box.

For example:

Toy poodle, pit bull, cat.

Vehicles

Enter the following information on lines provided for up to two vehicles.  These fields are optional and may be left blank.

Mem#

Enter the household composition member number of the person owning the vehicle.

Make

Enter the make of the vehicle.  For example:  Ford, Chevy, or Volkswagon.

Model

Enter the model of the vehicle.  For example:  Tarus, Impala, Beetle.

Year

Enter the year the vehicle was built.

License

Enter the license number of the vehicle.

Registration

Enter the registration number for the vehicle.

Tracking

This area stores tracking information of changes and actions taken in the applicant's file.  Tracking items cannot be edited or deleted once they are in the grid.

Tracking occurs for some of the following:

Tracking Grid

The tracking grid stores the following information for changes or actions taken:

Available Details Window

For some tracked items, further detail will be displayed in this area when the tracking item is highlighted in the grid.

Add Tracking Item

Users may manually add a tracking notation to the file by clicking this button.  The "Add a Applicant Tracking Item" view will be brought up.  Tracking items cannot be deleted or edited once they have been saved.

Tracking Code

Enter or select a tracking code for the entry or leave this field blank and just enter a Modified Description for the entry.

Description

If a tracking code is used, its description will be displayed.  The description may not be changed here.

Modified Description

Enter a description for the entry.  A modified description can be entered for a selected tracking code or just a description can be entered without a tracking code.

Click Save or Cancel to close the view

Print Tracking Items

Click this button to bring up the "Date Range for Tracking Item Printing" view.  Enter a Start and Ending Date for the printing range and click OK to bring up a print dialog box.  Select a printer and click print to send the report to the printer.

Actions

Actions for the applicant may be recorded in the grid.  When an applicant is housed, an action may be automatically entered here.

Add Action Item

Press the Add Action Item button to open the Add a Applicant Action Item view.

The following information will be displayed for the applicant:

Select an Action Code

Enter a Modified Description

Select an Effective Date or accept the current date

The Effective Time will default to the time the action screen was opened

Select one or more Waiting Lists to apply the action code to

Press Save to save the information and close the view

Press Close to close without saving the action item

The Action Item will be shown in the grid if the information was saved.

Note:

Action Codes can update the CStatus and Status and remove a Voucher Number in the Waiting List grid when setup to do so.

Waiting List Filtering

Select a Waiting List to filter by or leave at the default of "All Lists".

Action Code Filtering

Select an Action Code to filter the displayed information by or leave at the default of "All Action Codes".

Action Grid

Action Items can also be entered directly into the grid.

Action Code

Click on the button to display a list of action codes.  Select the desired action code to begin entry.  Action Codes are setup and maintained in the Action Code Master.

Letters or forms can be set to automatically enter an action code when the letter/form is printed in Applicant Merge Form Setup.

Description

The description for the selected action code will be displayed in this field.

Waiting List

Click on the button to view all the waiting lists available for the applicant and select the individual waiting list to apply the action to or select the "Applies to all Lists" option.

Effective Date

The date should reflect the date the action occurred.  The date will default to the current date but may be changed to reflect the actual date.

Time

The time will default to the current time but may be changed to reflect the actual time the action occurred.

Comment

Click in the box to type any additional information needed in reference to the action.

Ref Date

Enter a reference date in a mmddyy or mmddyyyy format.

Days

A number can be entered in the days column.

Notes

Record information and correspondence with the applicant in this area.

New Note

Clicking here will activate the note screen by dropping the cursor into the subject column while at the same time inserting today’s date in the Note Date column.  This adds a new note to the applicant’s file.

Special Notes Only

Enter a check mark in the Special Notes Only box to have the grid display only notes that have the "Spec" box checked.

Print Note

Enables user to print a specific note selected.  Clicking here will open the Print Screen and enable user to print the desired note.

Print All Notes

Enables user to print notes from a specified date range.  Clicking here will open the Date Range for Note Printing Screen.  Enter the Start Date and End Date or choose the desired dates from the drop down by clicking the box.  Then, click OK.

Note Grid

Note Date

When the New Note button is clicked the current date is displayed in the column.  The date may be changed.  

Also any previous dates for notes that are entered will be in this column.  Users may scroll down through the dates and when one is selected the note's subject and body will be displayed for viewing.

If no notes have been entered the grid will be blank.

Subject

Displays or allows entry of a subject for the note dates on the left.  Subjects already entered are displayed on the same line as their note date.

Spec

Enter a check mark in the "Spec" box to indicate that the note is a special one.  Only notes that have a check mark in the "Spec" box will be displayed when the "Special Notes Only" box is checked.

Created By

Will display the name of the user who was logged in when the note was created.

Update By

Will display the name of the user who was logged in when the note was created or updated.

Note Body

This is the text box into which the user may type detailed information for the note.  It is constrained by note date and subject.

Attachments

Attachment Bar

Use the icons on the bar to attach documents.

Selections

Category

A Category is required for scanned documents (if Categories have been setup).  Documents can be tagged with a Category, title, comments and a date.

Start Date and to End Date

Enter a Start and End Date to filter documents.

Attachment Window

The attachment window will display a list of attached documents and the date they were added.

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Quick Link...

Programs found on this menu are:

Household Composition is comprised of nine tabs:  Main, Demographics, Needs/Service, Education, Medical Professional, Criminal Info, Marriages, Absentee Information, Notes/Tracking.  

If the Preliminary box is checked on the Applicant Master screen then the Household Composition, Income, Asset and Deduction Information will need to be entered manually in the Rent Calculation program.

 

 

Applicant Tasks

Go to Activities>>Applicant Master>>Quick Links>> Tasks

This program is used to assign and track tasks related to the applicant household.

As tasks are completed, the task may be checked and a completed date may be entered.

Function Menu

At the top of this view are functions such as save and delete.  For more information on standard functions click here.

Header

The header record identifies the Applicant and lists the Tracking Number.

Applicant Task Grid

Applicant Tasks may be entered manually or an entry may be generated automatically when a letter or form is printed for the applicant that has the "Add to Tasks to Complete" field checked in its merge template.

The following columns are shown in the grid:

Archive Tasks

Clicking the archive tasks button will remove tasks that have been checked and dated as completed from the grid.

Create Default Tasks

Clicking the Create Default Tasks button will bring up the following information box:

Print Task Listing

Click this button to open a preview/print info box where you may select one of the following report options:

 

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Applicant Special Addresses

Go to Maintain>>Applicants (Active)>>Quick Link>>Applicant Special Addresses

This program is used to enter additional addresses for an Applicant.  

Function Menu

At the top of the view are functions such as Save and Clear.

Header

The header will display the Head of Household and tracking number.

Address Grid

Enter the following information in the grid:

*************

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Print Standard Application

Go to Maintain>>Applicants (Active)>>Quick Link>>Print Standard Application

This program will preview or print a standard application.  

The information printed on the Application is pulled directly from the Applicant Master.  The format for the Application for Admission is assigned in Settings>>Waiting List>>General tab under Waiting List Settings>>Standard App Format.

Report Options

Preview

Click the Preview button to view the application on screen.

Print

Click the Print button to bring up a print dialog box.  Select a printer and click OK.

Cancel

Click the Cancel button to close the program.

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Applicant List Summary

Go to Maintain>>Applicants (Active)>>Quick Link>>Print Waiting List Summary

This program will print out a summary of information entered for the selected applicant and includes the following information:

Options

Print Full SSN

Enter a checkmark in the box to have the full social security number displayed on the applicant summary.  If the box is not checked, the social security number will be masked.

A partial sample of a summary report is shown below:

 

Rent Worksheet

Go to Maintain>>Applicants (Active)>>Quick Link>>Rent Worksheet

This menu option will open the Applicant Rent Worksheet window with a choice of three scenario selections.  Click in a circle to place the selecting "dot" in one of the following:

Selecting one of the scenarios will print a hard copy of the selected scenarios from the public housing, section 8 or section 8 voucher tabs from the rent calculation.  The worksheet shows household composition, income, calculation of rent and the rent information for each scenario selected for printing.

Options

Print Full SSN

Enter a checkmark in the box to have the full social security number displayed on the rent worksheet.  If the box is not checked, the social security number will be masked.

A sample or part of the worksheet is shown below:

 

Create 50058 Record

Go to Maintain>>Applicants (Active)>>Quick Link>>Create 50058 Record

This program will create a 50058 for the Applicant based on the information entered into the Applicant Master (Active).  

Print 50058

Go to Maintain>>Applicants (Active)>>Quick Link>>Print 50058

Select Print 50058 from the Quick Link menu to open the 50058 Forms window.  For all the 50058s created for the applicant the window displays the Social Security Number, name of head of household, effective date, action type, created date, initials of the user who created the 50058, and a check box indicating if the form has been sent or not.  

Click on a 50058 to print or preview and then print the form.  The selected form may also be deleted by clicking the Delete 50058 button at the bottom of the screen.

Print Applicant Card

Go to Maintain>>Applicants (Active)>>Quick Link>>Print Applicant Card

Select this option to send a half page of information directly to the user's default printer.  

Example of the Applicant Card:

 

Custom Forms and Letters

Go to Maintain>>Applicants (Active)>>Quick Link>>Custom Forms and Letters

Clicking here will open the Letter Merge window from which the user may select applicable forms and letters to print.  Letters/forms are setup in Tools>>Merge Setup>>Merge Template.  Information from the Applicant Master will merge into the selected letter/form based on variables/fields inserted in the template.

 

Quick Letter Design

Go to Maintain>>Applicants (Active)>>Quick Link>>Quick Letter Design

Opens the custom form and design window to enable the user to create a letter.

When the letter is finished press the print icon and answer "yes" to all layers will be printed.  The letter will be sent to the user's default printer.

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Applicant Survey

Go to Maintain>>Applicants (Active)>>Quick Link>>Applicant Survey

This program is also available as part of the New Application Wizard.

This program is used to ask the applicant questions that are setup by the Housing Authority in the Question Master.

Print Applicant Survey

Go to Maintain>>Applicants (Active)>>Quick Link>>Print Applicant Survey

This program will preview or print the results of the Applicant Survey.

Select one of the following:

or click the "X" to close the program

Renumber/Update Applicant File

Go to Maintain>>Applicants (Active)>>Quick Link>>Renumber/Update Applicant File

This program may be run at any time a problem has occurred in an Applicant's file.  The program should be run if Household Composition members are numbered incorrectly or if Income, Asset or Deduction lines are out of sequence or begin with zero.

When the program is selected from the Quick Link menu the following info box will be shown as the program is running:

When the program is done, the info box will go away.