Revised:  10/17/2014

How to

Click on the How To Book to view the topics or click on a topic listed below.

If the information on what you need to know is not there or if you need additional assistance, please call Horizon Information Systems Help Desk at (814-535-7810)

Help file topics included:

Applicant Master

• How to Enter a New Applicant

• How to Add a Household Member

• How to Attach a Document

• How to Add an Action Item

• How to Issue a Voucher Using an Action Code

• How to Issue a Voucher Using the HCV Form

• How to Extend a Voucher

• How to Expire a Voucher

• How to Change Head of Household

• How to Edit an Application

• How to Withdraw/Make an Applicant Ineligible

• How to Check an Applicant's Position on the Waiting List

Waiting List Tables

• How to Setup a New Income or Asset Class

• How to Setup a New Deduction Code

• How to Tie Letters Into Income/Asset or Deduction Codes

• How to Update Income Limits

Section 8 Tables

• How to Setup a new Landlord

• How to Create a New Unit

• How to Edit a Unit

• How to Use Tax Tracking

Inquiries

• How to Run a System Wide Search

Reports

• How to Run Waiting List Reports

• How to Create a Batch of Purge Letters

Processes

• How to Transfer an Applicant to PH Tenant

• How to Move an Applicant into a Section 8 Unit

Settings

• How to Use Global Table Maintenance

Tools

• How to Create a Simple Letter

• How to Create a Letterhead

• How to Create a Quick Letter

• How to Add Days to a Date

• How to Add an Additional Page to a Merge Document

Help Desk

• How to Submit an Incident using the Portal

• How to Submit an IT Incident

• How to Change Your Password in the Customer Portal